Property Management

Gail’s Island Realty’s property management services makes vacation rentals a convenient and pleasurable experience for both the home owners and guests and is in business to offer the best value services possible. Our job is to make your job easy to own a vacation property in the Florida Keys and make money for you in the process.

The advantages of using Gail’s Island Realty’s professional property management services are vast. We are rapidly becoming a preferred provider of Vacation Rental homes in the Key Colony Beach, and surrounding islands known as the fabulous Florida Keys.

Here are several reasons why you should consider Gail’s Island Realty as your property manager:

  • We are in business to protect you and your investment while providing a return on your investment to offset the cost of owning the property.
  • We specialize in providing the highest levels of professional, ethical and courteous customer service for every owner and guest.
  • We care about each and every property and we strive to meet each Owner’s specific needs so they can also feel comfortable that their property is in the right hands.
  • Our mission is to provide an exceptional vacation experience for paying customers so they return frequently and recommend our company to their friends and colleagues resulting in more bookings.
  • We have a local, professional presence that can respond immediately to guests and owners needs, 24-7, so we can handle problems that may arise quickly.
  • Our staff is college educated and has over 15 years of management experience with fortune 500 companies. Your home is in good hands with us. Our educated staff has been trained in rental management, and has 20 years local Real Estate Sales Experience!
  • We are bilingual speaking both English and Spanish. The ability to have someone available that can communicate both languages has proved to be effective and helpful to all. Communication skills are an essential part of the owner / rental management relationship. We strive to offer simply the best real estate services available and recognize the importance of excellent communication.
  • Our staff is trained in industry best practices to enhance guest’s vacation experiences and earn you more rental revenues.
  • We offer travel insurance to guests so they can book their vacation with peace of mind knowing if they have to cancel they can submit a claim for a full refund. This increases bookings and also protects your rental revenues from unforeseen cancellations.
  • We provide free consultation to owners on matters of furnishing the property, cleaning requirements and amenities that guests seek so the property can be a frequently requested vacation home.
  • We know the competitive rental rates based on market demand and we know how to adjust them to maximize your revenues even during slow seasons.
  • We inspect your property inside and out both before and after each and every rental to ensure our cleanliness standards are met and to eliminate any potential problems before they arise.
  • We manage all keys and control all forms of access to your property so no interruptions occur with guests and no unauthorized parties can access your property.
  • Only paying guests, Owners and guests of Owners are authorized to stay in the house.
  • We have high quality standards for our housekeeping and guest experience services and monitor our standards continuously so our guests remain happy and feel comfortable.
  • Our property management contracts and guest rental agreements are reviewed by legal professionals.
  • We invest in over 80 forms of Internet advertising to promote our rental homes and generate more rentals.
  • We continuously update our website to keep it fresh, informative and appealing to the huge market of online vacation seekers so that more people use the site and link to it to increase its standings in online searches.
  • We implement aggressive SEO techniques to keep our website and advertising at the forefront of web searches.
  • We administer competitive analysis exercises to ensure our company continuously out paces the competition.
  • We use sophisticated property management software and websites to manage reservations, listings and promotions for your property making our operations more efficient than other companies.
  • We take professional looking photographs of your property and inventory and create detailed listings that describe the features of both the property and the surrounding area and amenities so guests feel more comfortable and informed and choose our properties over others.
  • We handle all aspects of the reservations: rental contracts, confirmation correspondence, directions, payment methods, sales taxes and accounting related to your property so you don’t have to worry about the details
  • We send you detailed monthly revenue reporting and your rental remuneration within the first week of each month for the prior month’s rental activity so you have your rental money quickly.
  • We prepare and manage the filing of vacation rental sales taxes for you each month at the correct tax rate so you comply with local tax laws.
  • We prepare your 1099 tax forms at the end of every year to make it easy for you to file your rental property taxes
  • We can manage all facets of your property maintenance needs by coordinating with local vendors and subcontractors so you don’t have to.

What are the fees to be in Gail’s Island Realty’s Rental Management Program?

  • Our property management fee is 20% of monthly rental revenues.
  • Their is a 3.5% credit card processing fee for all online bookings.
  • We offer (3) different online advertising packages; Good, Better, Best and a a la carte selection of websites to promote your property. We will obtain high quality photos of your property, take a detailed inventory of your home, develop detailed directions to your property, implement access control procedures to your home, submit detailed listings on several advertising websites and to set up your home in our property management system and company website.
  • We require an annual deep cleaning of your home so that it meets our cleanliness standards and keeps guests happy! Deep Cleaning fees are based on the size of the home.
  • Routine Maintenance and Home Repairs on your home are not covered under the management fee.

What is Gail’s Island Realty responsible for on my property?
Gail’s Island Realty is responsible for:

  • Providing the entire spectrum of tasks and services associated with using your property as a short term vacation home, keeping it clean, and informing the Owner of any issues with the home. The management fees cover all activities associated with these tasks with exception to routine maintenance and home repairs. Gail’s Island Realty can coordinate any or all maintenance and repairs but the costs for these are not included in the management fee.
  • Adjusting rental rates to meet market demands.
  • Managing and coordinating all access to the property
  • Preparing and submitting all monthly rental remuneration and annual 1099 forms.
  • Preparing and paying applicable lodging sales taxes, credit card merchant fees and travel insurance premiums.
  • All Gail’s Island Realty promotions and advertising. Additional advertising can be coordinated by Gail’s Island Realty for an added fee.
  • Providing housekeeping services for guests
  • Providing guest relations and concierge services for guests.
  • Providing emergency service call support for guests
  • Providing legal contracts with guests and owners
  • Communicating with the Owner on any and all issues that fall outside of the daily property management responsibilities that may affect rentals or require an Owner authorization.

What are Owners responsible for?
Owners are responsible for:

  • Paying their monthly mortgage, utilities, insurance, HOA fees and other obligations associated with owning the home.
  • Providing landlord insurance for their property and providing us a copy of it, to ensure they are thoroughly protected during guest rentals.
  • Furnishing the home with the basic required inventory items in the Gail’s Island Realty Property Management contract plus any additional added amenities that would increase the homes desirability.
  • Ensuring the home is in full operating condition prior to the first reservation. Some examples are: installing and activating all utilities, ensuring all mechanical systems are in good working order, ensuring all furnishings and inventory items are in place, etc..
  • Providing basic maintenance on the home to keep it in good working condition and looking fresh, such as quarterly pest control, A/C filter changes, annual termite treatments, periodic grounds maintenance, etc..
  • Providing repairs or replacements for items and inventory resulting from normal wear and tear. Damages, repairs or inventory replacement resulting specifically from a Guest’s negligence are paid for by the Guest through the damage security deposit.
  • Owners are welcome to use a service provider of their choice for any of the tasks above or may elect to contract Gail’s Island Realty to coordinate or provide any or all of these services at discounted rate plus a small management fee. Costs for maintenance and repair services can conveniently be integrated into the Owner’s monthly statements .

More details about the Gail’s Island Realty Rental Management Program:

  • All rental fees such as Housekeeping, Lodging taxes, booking fees and damage waivers are paid for by guests, not Owners.
  • There are no restrictions for Owners to stay in their own vacation property. Gail’s Island Realty requires advance notification for an Owner or Guest of Owner reservation and Owners must pay a housekeeping service upon their departure.
  • All properties must have at least one active phone line with a phone for emergency purposes plus the ability to call our Office and after-hours phone number.
  • Our contracts span a 12 month terms and are easily renewed or extended to accommodate future reservations.
  • We allow your home to be listed for sale while it’s being rented provided your Realtor coordinates closely with us for showings to ensure our guests can enjoy their vacations undisturbed.
  • We specialize in managing and marketing properties in the Key Colony Beach & Marathon, Florida areas. We seek inventory such as luxury homes, duplexes, condos and homes that have special appeal, abundance of amenities, extra conveniences and great locations that guests will enjoy and that will differentiate our properties from the competition.

Still have questions? For more information about our property management services and fees, please feel free to call us at 1-305-289-9399 or send us an email to rentalsatgailsislandrealtydotcom.